In 2023, Irish Girl Guides partnered with Vodafone Foundation to provide digital skills lessons to older adults in their communities. Since then, over 4,000 older adults have improved their digital skills.
As technology has rapidly advanced, phones have become daily essentials. The Hi Digital lessons crafted by Vodafone Foundation ensure that older adults can learn how to use their phones in a non-judgemental space.
What does the Hi Digital programme cover?
The lessons cover seven main areas:
1. Scams and frauds
2. Introduction to phones
3. How to navigate and use the phone
4. Entertainment and shopping
5. Communicating with friends and family
6. Online banking
7. Hobbies and travel
The lessons are not limited to these seven main topics. Irish Girl Guides members can help the older people any way they need.
Practical digital skills for everyday life
The lessons focus on the basic skills needed to make their phones a useful and navigable tool. Hi Digital focuses on meeting the older person where they are at and teaching the digital skills that are relevant to their wants and needs.
Starting with digital skills such as adjusting the volume on their phone, learning how the buttons and motions work, and using the internet, the programme develops a base-layer of knowledge so when new digital challenges arise, the older adults have the confidence to tackle them head on.
The most popular digital skills have been:
• Using WhatsApp to video call family
• Email and phone calls for important communications
• Online news, rip.ie, livestreamed mass
• YouTube
“It’s about more than just teaching digital skills, it’s about fostering connections and breaking down barriers that can leave older generations feeling isolated. Through Hi Digital, we’re building bridges between generations and creating a sense of belonging for everyone.” – Liz Downes, Irish Girl Guides Leader
How Irish Girl Guides is teaching digital skills to older adults
Through Hi Digital, our youth members have developed key leadership skills such as empathy, communication, and patience.
Each Unit, including members aged 12+, attends a Hi Digital training session to learn what they need to teach and how to teach it to older adults. They then take what they’ve learned and bring it to older adults in their communities.
Irish Girl Guides members have been working actively with older adults in communities across Ireland. They have met people from church communities, active retirement groups, women’s refuges, nursing homes, and more.
This programme has greatly improved the quality of life for over 4000 older adults.
The flexibility of the programme ensures that our members and their community get the most out of each meeting! To learn more about Hi Digital in practice, watch this video!
While many older people feel left behind by technology’s rapid digital development, the in-person support offered by Irish Girl Guides and Vodafone Foundation through the Hi Digital programme increases their independence, improves their quality of life, and helps connect them with the world around them.
If someone you know is interested in a Hi Digital lesson or getting involved, please contact hidigital@irishgirlguides.ie
Isabella Bennett