CONTACT IGG

CONTACT IGG

CONTACT IGG

CONTACT IGG

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Thank you for visiting the IGG website.  If you need any further help please contact National Office who will be more than happy to assist you in any way they can.  They can also put you in touch with the appropriate volunteer. For data protection reasons, we don’t give out volunteers’ personal contact details but we will pass yours on to them to contact you if required. 

Use our Contact Form below or scroll down to find the contact details for our National Office and Distribution Centres.

FEEDBACK & COMPLAINTS PROCEDURES

If you wish to make a complaint about any aspect of IGG,  please follow our Complaints Procedures below.

National Office

Trefoil House, 27 Pembroke Park, Dublin 4, Ireland D04 NV08

Tel: 01-668 3898 or 01-668 9035

Email: info@irishgirlguides.ie

GPS Coordinates: 53.3264425,  -6.239685

We are halfway up Pembroke Park. There is a green postbox and parking meter right outside. There is on-street Red Zone parking and you can avail of the Dublin City cashless parking system. Parking is free in the evening and at weekends.

There is a Dublin Bus route number 145 which travels from Heuston Train Station to Morehampton Road.

Please note that, due to Covid19, all the Distribution Centres are closed to customers until further notice. Orders may be made via our online shop or by emailing or telephoning the centres.

 

Dublin

Trefoil House, 27 Pembroke Park, Dublin 4, D04 NV08, Ireland
Tel: 01-660 5503

Email: distributioncentre@irishgirlguides.ie

Visit our IGG Online shop.

 

Cork

Lower Glanmire Rd, Cork, T23 C672

Telephone: 087 328 3581             Email: iggsouthwest@gmail.com

 

Limerick

34 Edward Street, Limerick, V94 KW25

Email: igglimerickshop@gmail.com

 

Galway

36 New Road, Galway, H91 KWD0

Telephone:  087 217 6799          Email: galway.distributioncentre@gmail.com

Membership of IGG happens through your local Unit. Each Unit is registered with the National Organisation and Leaders go through an in-depth training process to run our Units. You can enter the area where you live on the Unit Locator map to see if there is an Irish Girl Guide Unit near to you. If there is, please contact National Office to be put in touch with your local Unit Leaders. Alternatively, you can choose your town/county and the Locator will determine which Regional Development Officer (RDO) is the appropriate person to contact – the RDO will be happy to help you join a Unit. If there isn’t a Unit near you and you would like to set one up, we would be delighted to support you.

National Office

Trefoil House, 27 Pembroke Park, Dublin 4, Ireland

Tel: 01-668 3898 or 01-668 9035

Email: info@irishgirlguides.ie

Our National Office staff members and Regional Development Officers provide vital support to the volunteer Leaders in the organisation thereby enabling them to carry out their roles effectively and to live up to our Mission Statement.

National Office Staff

Claire Barkey, Chief Executive Officer

The CEO is responsible for the management of the organisation in accordance with the strategic direction set by the Executive Committee. Claire has overall responsibility for implementing the organisation’s business plans and representing Irish Girl Guides to potential funders, partners, stakeholders and regulatory bodies.

Claire works Monday to Friday from 09:00 to 17:00.

ceo@irishgirlguides.ie

 

Operations Manager – Anne L’Henoret

Anne is responsible for staff operations including publications, public relations, general administration and the implementation of Online Guide

Manager (OGM). She also supports volunteers with programme and service delivery, national events and regional operations.

Anne works Monday to Friday from 09:00 to 17:00.

operations.manager@irishgirlguides.ie 

 

Claire de Jong, Publications Officer 

Claire is responsible for the production of publications and other programme material including the Leaders’ magazine, Trefoil News, the yearly IGG Overview, and The Welly! She works with the National Branches and committees to keep IGG’s Leader resources up to date and to produce new publications.

Claire works Monday and Tuesday from 09:00 – 17:00.

trefoil.news@irishgirlguides.ie

 

Communications Officer

The Communications Officer coordinates effective media coverage and photo opportunities for IGG. She writes the fortnightly email newsletter and manages IGG’s website and social media outlets. She advises on PR strategy and is also responsible for launches of events, badges and programme materials.

communications@irishgirlguides.ie

 

Lisa Challoner, Safeguarding Officer

Lisa is IGG’s designated child and adult protection person who deals with all child/adult protection issues within IGG. She supports IGG members, Leaders and Unit Helpers in respect of any aspect covered in our Code of Ethics. Lisa is responsible for handling all concerns and/or complaints that may arise within the organisation and deals directly with members and non-members to help resolve the issues, from queries up to disclosures. Lisa is also responsible for administering the IGG screening process, including Garda Vetting and acting as Liaison Person on behalf of IGG.

Lisa works Monday, Wednesday and Thursday from 09:00 – 18:00 and on Tuesday from 09:00 – 17:30.

safeguarding@irishgirlguides.ie

 

Naomi Levins, Accounts Administrator

Naomi ensures the smooth financial running of the organisation and is responsible for the accounts and payments. Naomi is a non-voting member of the Finance Committee.

Naomi works Tuesday, Wednesday and Thursday from 09:00 – 15:45.

accounts@irishgirlguides.ie

 

Siobhán Dunne, Finance Support

Siobhán supports local Units to compile and submit their annual accounts and audit same. She also works with the Accounts Administrator and the Finance Committee to fulfill ongoing accounting requirements and achieve compliance.

Siobhán works Monday to Friday from 09:00 – 17:00.

financesupport@irishgirlguides.ie 

 

Valeria Lorenzo, Programme Officer

Valeria supports the development, implementation and evaluation of activities in line with the IGG Journey Programme and feeds into the Operational Plan. She also works with volunteer committees to develop evaluation and impact measurement strategies.

Valeria works Monday and Tuesday from 09:00 – 17:00.

programme.officer@irishgirlguides.ie

 

Lucy O’Donovan, Administrative Assistant 

 

Lucy is a friendly voice at the end of the phone. As well as looking after telephone and email queries, she deals with a range of administrative duties, including administrative support to the Safeguarding Officer.

Lucy works Monday to Friday from 09:00 – 17:00.

info@irishgirlguides.ie

 

Geraldine Gillmor, Distribution Centre Manager

Geraldine is responsible for the smooth operation of the Distribution Centre. She coordinates the ordering of stock items, administers the accounting and stock control systems, and works closely with the staff in the Regional Distribution Centres.

Geraldine works Monday to Thursday from 09:00 – 16:00.

geraldine.gillmor@irishgirlguides.ie

 

Matthew Swart, Technical and Data Management Support

Matthew is responsible for supporting volunteers with their Online Guide Manager (OGM) and technical-based questions. He also helps with creating and updating pages on the IGG website and is the go-to person in relation to the training section of the website. As well as maintaining and updating the membership database, Matthew co-ordinates the annual membership census.

Matthew works Monday to Friday from 08:00 – 16:00.

techsupport@irishgirlguides.ie

 

Regional Development Officers 

The role of the Regional Development Officers (RDOs) is to develop and support Guiding in their Region and to provide advice and practical support to volunteers.

 

Isolde Dingerkus, Eastern Region RDO

Dublin North, Dublin North East, Dublin West and North Kildare (Maynooth and Celbridge)

rdoer@irishgirlguides.ie 

 

Martina Hoctor, Eastern Region RDO

Dublin South East, Dublin South West, Wicklow, Laois, Kildare (Newbridge, Naas and Sallins)

errdo@irishgirlguides.ie

 

Oonagh Trehin, South East RDO

Carlow, Kilkenny, Wexford and parts of Tipperary and Waterford

serdo@irishgirlguides.ie

 

Josephine Cronin, South West RDO

Kerry and parts of Cork and Waterford

swrdo@irishgirlguides.ie

 

Margaret Corr, Mid-West RDO

Limerick, Clare, Laois and parts of Cork, Offaly and Tipperary

mwrdo@irishgirlguides.ie

 

Annette Coughlan, West and Central Midlands RDO

Galway, Longford, Roscommon, Leitrim, Westmeath and parts of Offaly

wcmrdo@irishgirlguides.ie

 

Karina Dingerkus, North West RDO

Maygo, Sligo and Donegal

nwrdo@irishgirlguides.ie

 

Anne Hyland, North East RDO

Louth, Meath, Cavan and Monaghan

nerdo@irishgirlguides.ie

Irish Girl Guides is a volunteer-led organisation and there are many volunteers involved in the decision-making of the organisation. For further information on the structure check out Structure.

Chief Commissioner: Amanda O’Sullivan chief.commissioner@irishgirlguides.ie

President: Maureen Murphy president@irishgirlguides.ie

National Treasurer: Julie Stephens nationaltreasurer@irishgirlguides.ie

International Commissioner: Jenna Goodwin international@irishgirlguides.ie 

Finance: Evelyn Hayes

Assistant Chief Commissioners: Aisling O’Boyle, Sharon Flynn

NYCI Rep: Lucy O’Donovan

Constitutions: Gillian Finan

Trust Corporation: Emer O’Sullivan

Council of Irish Guiding Associations (CIGA): Alison Cahill

Programme and Training (P&T) Commissioner: Jenny Gannon

Adult Training and Outdoors Committee (ATOC): Jemma Lee

Ladybird Branch: Monica McDonnell

Brownie Branch: Áine Divilly

Guide Branch: Carina Egan

Senior Branch: Averil O’Connor

Trefoil Guild: Hazel Convery

Communications: Jessica Woods

Membership, Equality, Diversity and Inclusion (MEDI): Sarah Canavan

National Programme and Training (NPT) Treasurer: Sylvia Richardson

We currently have two vacancies – one for a full-time Administrative Assistant based at the Irish Girl Guides’ National Office in Donnybrook, the other for a part-time Regional Development Officer in the North West.

To apply for either role, please email a cover letter and CV to the Irish Girl Guides’ CEO, Claire Barkey, at ceo@irishgirlguides.ie by 8 August 2021.

Parent Enquiry Form


Please fill in your details below and we will forward them to our Regional Development Officer in your area. She will have a better idea of availability in the units in your area and will touch base with local leaders for you.
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